Accessibility Statement

Our commitment
We want www.solwind.co.uk to be easy to use and accessible to as many people as possible. We consider
reasonable adjustments to help people access information about our services.

Website accessibility
We aim to work towards the Web Content Accessibility Guidelines version 2.2 at Level AA. Full compliance
has not yet been verified through a complete accessibility audit. Our priorities include clear text, readable
contrast, useful image descriptions, labelled forms and keyboard access.

Help and alternative formats
If you have difficulty using the website or need information in another format, email info@solwind.co.uk or
call 07826 939646. Tell us which page or document you need and what would help. We will consider
reasonable requests and provide a suitable alternative where possible, without charging for reasonable
accessibility adjustments.

Reporting a problem
Please tell us the page address, the problem you experienced and your preferred contact method. We aim
to acknowledge accessibility enquiries within five working days and explain how we can help. If an issue
needs more time, we will keep you informed.

Ongoing improvements
We will consider feedback when updating the website and review this statement as changes are made. If a
document, form or external feature is difficult to use, contact us directly so that we can help you access the
relevant information.